24/7 Customer Support Services
International & Domestic Call Center Services
Customer Care and Support Service focuses on satisfying customers both before and after their purchase. Call Center Customer Support helps build trust with customers by addressing their queries regarding your product or services.
Maaz Informatics takes care of your customer’s needs by providing high quality Customer Care and support services. Outsource your Customer Care Services to us to access the latest technology and professional staff, ensuring you receive exceptional customer support. Delegating call center customer support to us will help you build strong relationship with your customer & take your business to the next level.
Customer Service Support is the backbone of every bussiness' success. At Maaz Informatics, we understand what makes a great Inbound & Outbound Call Center Service. The key to success in this feild is having customer service representatives who thoroughly understand your product & services. Maaz Informatics recruits, trains, and manages the professionals having the natural skills to deliver exceptional customer care while generating more revenue for your business.
Here Are The Key Features That Differentiates Us From Other Outbound Call Center Outsourcing Companies
- Outbound Media Blending ACD (Automatic Call Distributor)
- Sophisticated and Adaptive Predictive Dallier
- Do Not Call List Management
- Enterprise Class Relational Database
- Call Monitoring
- Call Back Scheduling
- 24/7 Answering Machine
- Multi-Number Dialing
- Maaz Informatics has the expertise and skilled manpower to set up and manage a large volume of outbound and inbound calls.
Maaz Informatics Provides a Huge Range of Outbound Call Center Services
We offer a full range of Outbound Call Center Outsourcing Services to help you increase Clients, develop good customer relationships, test unknown markets, follow-up your emails, and make your business a success by cold calling.
- Customer Acquisition and Services
- Tele-Surveys Services
- Appointment Setting Services
- Information Gathering Services
- Information Verification Services
- Customer Complaint Management Services
- Sales Verification Services
- Inquiries About Service Satisfaction
- Warm Calling / Existing Clients / Referrals
HIPAA Compliant Call Center Services
- Maintaning patient privacy is a critical responsibility of any healthcare organization.
- We assure you that this sensitive data remains secure
- Effective Managment of Do Not Call List
- Commitment to Complete data security and privacy
- Rigorous Call Monitoring Practices
Healthcare Call Center
Every time your phone rings and go unanswered, your practice misses the oppurtunity to gain a new patient or strengthen your relationship with an existing client. Every call matters. Partnering with a healthcare call center allows you to offer smart patient management solutions that foster loyalty, generate referrals, and improve office productivity.
Inbound & Outbound
Direct Response Marketing
The process of direct response marketing is offered by an inbound call center. We help you demonstrate your product and services through phone calls. Maaz Informatics ensures that every incoming call is handled proficiently and appropriately by our representative.
Inquiry Handling
Inquiry handling is a key function for an inbound call center. We address all customer inquiries appropriately and provide comprehensive information about products or services. Maaz Informatics operates an inbound call center that ensures customers receive a thorough understanding of products or services they inquire about.
24/7 Answering Service
An answering service is a business that answers telephone calls and conveys messages to clients. Maaz Informatics does this and more. We specialize in providing effective and accurate solutions that save both time and costs.
Chat & Email Support
Maaz Informatics manages client’s email and live chat traffic, aiming to build quality customer relationship. We have successfully and proficiently handled email support, with experience ranging from simple to complex inquiries.